Returns or Exchanges

Thank you for choosing our self-disciplined check-in table for postgraduate entrance examinations. To ensure your satisfaction and rights during the purchase and use of the product, the following is our return policy. Please read it carefully before purchasing:

1. Return conditions
   The product can only be returned if it is not damaged or used.
   The return application must be submitted within 30 days after purchase, and it will not be accepted after this period.
2. Return application process
   Users need to submit a return application through the customer support channel, provide the order number and relevant purchase information.
   Please state the reason for the return in the application so that we can record and improve it.
3. Return review
   After receiving the return application, our customer service team will review it. After confirming that it meets the return conditions, we will further guide you to complete the return process.
   During the review process, if necessary, we will proactively communicate with you to obtain more information.
4. Return costs
   If the return is caused by product quality problems or wrong delivery, the relevant return shipping costs will be borne by us.
   If you apply for a return for personal reasons (such as dislike, wrong model selection, etc.), the shipping costs incurred by the return shall be borne by the user.
5. Refund Processing
   Once the return is confirmed, we will start processing the refund after the evaluation is completed. The refund will be returned to your payment account.
   Please note that the refund arrival time may vary depending on the processing of the bank or payment platform.
6. After-sales Support
   If you have any questions or questions, please feel free to contact customer support and we will be happy to help you.
   We are committed to providing a satisfactory service experience for every user, and welcome your feedback and suggestions to help us continue to improve.
7. Disclaimer
   This policy applies to all purchased postgraduate entrance examination self-discipline clock-in tables. We reserve the right to adjust the return policy, and the relevant changes will be announced on our official channels.
   Thank you for your support and understanding! If you need further help, please feel free to contact us.